Digitalization of onboarding

Campaign Internationalization: Translate Your Customer Journeys in a Few Clicks

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Why Internationalize Your Customer Journeys?

Expanding internationally requires adapting your customer journeys to each market. Whether you're collecting documents in Germany, onboarding clients in Spain, or signing contracts in Italy, your forms and communications must speak your customers' language.

The Challenges of Internationalization

  • Manually translating each form and email
  • Maintaining consistency across language versions
  • Managing updates across multiple versions
  • Ensuring regulatory compliance in each country
  • Adapting cultural elements (date formats, addresses, etc.)

Formulr's AI Translation Solution

Formulr integrates AI-powered automatic translation directly into the platform, allowing you to:

  • Translate an entire campaign in one click
  • Support 50+ languages
  • Maintain formatting and conditional logic
  • Review and adjust translations before publishing
  • Keep all versions synchronized

How It Works

1. Create your campaign in your primary language

2. Click "Add translation" and select target languages

3. AI translates all content: fields, labels, emails, error messages

4. Review and publish - your campaign is now multilingual

Automatic Language Detection

Formulr automatically detects your customer's preferred language based on:

  • Browser language settings
  • IP geolocation
  • URL parameter (?lang=es)
  • Previous interactions

Use Cases

Real Estate Developer

A French developer selling properties to international investors can offer their reservation journey in French, English, and Arabic, with country-specific document requirements.

Pan-European Fintech

A financial services company operating across the EU can deploy a single KYC campaign that adapts to local languages and regulatory requirements.

International School

An international school can provide enrollment forms in the family's native language while collecting standardized information.

Beyond Translation: Localization

Formulr doesn't just translate words - it localizes the entire experience:

  • Date and number formats adapted to locale
  • Address fields matching local conventions
  • Currency display in local format
  • Country-specific document types
  • Local regulatory compliance (GDPR, etc.)

Get Started

Ready to go international? Try Formulr free for 14 days and discover how easy it is to create multilingual customer journeys.

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